left topleft top
   
 
We make healthcare work.
space space
 
 
UMR has a dedicated support team to help with network issues and concerns. They work directly with local UnitedHealth Networks (UHN) contractors on access issues and network development. We have direct access into UnitedHealthcare’s re-pricing system to assist with discount disputes and appeals. We can also help members find network providers and assist with specific network arrangements. We will work with our local UHN contractor to facilitate direct customer/network arrangements.

When we determine that UnitedHealthcare’s Options network is a good choice for a client it’s because we can see
substantial savings. 

In this
real life example below, one of our clients was experiencing a 31.4 percent savings on claims with their old network. Just by switching to Options, where their members have access to fully credentialed physician specialists and other health care providers, this client saved 49.3 percent.

 
Of course it’s not just about discounts. The Options PPO network provides our customers with the flexibility they expect from a TPA. Options PPO network accommodates most benefit plans. Steerage requirements are less restrictive and we have the ability to quilt in other networks when necessary.

Because we have relationships with more than 100 other PPO and PHO local and regional networks along with
access to multiple national networks, we can provide access and savings to clients whose plan members may be located in areas not well served by UnitedHealthcare networks. We can mix and match these networks as needed.  This is what sets us apart from carriers and other TPAs.

The UMR network contract administration and analysis team works directly with UHN and our other network
partners to balance customer needs with network rules. Strict confidentiality and security firewalls allows us this network flexibility.

880,000 of UMR’s 2.2 million members access non-UnitedHealthcare networks. As we mentioned, we offer quilting of networks to provide employees access to providers when a single network won’t do that.

An example:

A customer in Madison, WI, who uses only one network likely has employees without access to the University of Wisconsin system, a leading provider in the community. UMR can quilt a regional network that includes the UW system and fill in the gap in coverage.



UMR’s goal is to understand
your network strategy and provide recommendations to improve your competitiveness as well as seek out new networks and network products. We will help you select the best network, and negotiate contracts and network access fees on your behalf.
Other Core Products
 
©2012 United HealthCare Services, Inc.
No part of this web site may be reproduced without permission.
|Terms of use|Privacy Statement|