• For fastest service, please call the 800 number located on the back of your member ID card.
  
  
  

• If you do not have your member ID card, call 800-826-9781.

Health care providers

If you are a health care provider and have questions regarding a plan member's claim:

• Please call the 800 number located on the back of the plan member's ID card or submit the claim to the mailing address listed on the back of the plan member's ID card.
  
  
  

• If you do not have the plan member's ID card, call 877-233-1800.

• If you are a provider interested in joining the UnitedHealthcare network, please call 877-842-3210. 

• For other urgent matters concerning the pricing of your UnitedHealthcare claim, please contact upatesc@umr.com .